Privacy Policy
Effective Date: June 22, 2026
1. Introduction
Scale Seller provides ecommerce operations, marketplace analytics, Amazon seller account management, reporting, and automation tools for authorized users.
This Privacy Policy explains how we collect, use, store, and protect information when you use Scale Seller, including data accessed through Amazon Selling Partner API, Amazon Ads API, and related integrations.
2. Information We Collect
We may collect account information, Amazon seller account information authorized through Amazon's consent process, marketplace data, uploaded files, technical data, and communication data.
3. Amazon Data
When you connect an Amazon account, Scale Seller may access Amazon seller data only after you authorize access through Amazon's secure authorization process.
- Seller account profile information
- Product listings, catalog, inventory, order, shipment, financial, payment, report, advertising, and performance data
- Brand, pricing, and marketplace analytics data
We use Amazon data only to provide the features requested by the authorized user.
4. How We Use Information
We use collected information to operate Scale Seller, connect authorized seller accounts, display dashboards and reports, manage marketplace workflows, improve reliability and security, provide support, prevent misuse, and comply with applicable requirements.
5. Data Sharing
We do not sell personal information or Amazon seller data. We may share information only with service providers, when legally required, to protect Scale Seller and its users, or with your consent.
6. Data Storage and Security
We use reasonable administrative, technical, and organizational safeguards, including encrypted credentials and tokens, access controls, authentication protections, secure server environments, logging, monitoring, and regular maintenance.
7. Amazon API Tokens
Amazon authorization tokens and credentials are stored securely and used only to access Amazon data authorized by the connected seller account. Users may revoke access at any time through Scale Seller or Amazon Seller Central where applicable.
8. Data Retention
We retain information only as long as needed to provide services, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and support operations.
9. User Rights and Choices
Depending on your location, you may have rights to access, correct, delete, object to processing, request a copy of, or withdraw consent for personal information.
To make a request, contact us at support@scaleseller.com.
10. Cookies and Tracking
Scale Seller may use cookies or similar technologies for login sessions, security, preferences, analytics, and platform functionality.
11. Third-Party Services
Scale Seller may integrate with third-party services, including Amazon, advertising platforms, analytics providers, payment processors, hosting providers, and communication tools.
12. Children's Privacy
Scale Seller is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children.
13. International Data Processing
Your information may be processed and stored in countries where we or our service providers operate.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
15. Contact Us
Scale Seller
Email: support@scaleseller.com
Website: https://scaleseller.com